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Desktop Engineer - Altiris/SCCM in Auburn Hills, MI at Spartan Resources, LLC

Date Posted: 5/2/2018

Job Snapshot

Job Description

Sr. Desktop Engineer

Auburn Hills, MI

3+ months (Potential to extend, potential to convert)


Primary Responsibilities Include:              

•                    Work closely with other Desktop Engineers to manage the client environment in accordance with best practices

•                    Continually strive for innovation and automation in the client environment.

•                    Testing new hardware, software and operating systems for integration.

•                    Perform Client Management tasks using the Symantec Management Platform (Altiris) 8.1 and SCCM 2012 R2.

o        Patching, Software Deployment, Inventory, Reporting, etc

•                    Mac Enterprise deployment, configuration, and management

•                    Group Policy administration

•                    Manage and update Windows Deployment using the Microsoft Deployment Toolkit

•                    Create and modify scripts using Powershell and VB Script

•                    Vulnerability Management (identification, tracking, remediation, reporting)

•                    Administration of VMWare Horizon Virtual Desktop Infrastructure

o        Creating and modifying pools, provisioning, and general management

•                    Administration of McAfee ePolicy Orchestrator

o        Policies, event management, troubleshooting, etc

•                    Administration of Citrix XenApp 7.6 environment.

•                    Perform testing and system changes in accordance with the Change Management Policy.

•                    Providing recommendations to improve the overall stability of the workstation environment.

•                    3rd Level technical support to resolve issues with client agents, software installations, etc.


Job Requirements

Knowledge and Skill Requirements

•                    Responsibilities may require evening and weekend work in response to the needs of the systems being supported.

•                    Familiarity with a range of systems including Windows, VMware, Active Directory, Group Policy, DNS.

•                    Knowledge of scripting as it applies to workstation management.

•                    Knowledge of computing and network hardware and peripheral equipment. Ability to communicate technical information to non-technical personnel.

•                    Excellent troubleshooting, problem resolution and root cause analysis skills.

•                    Skill in organizing resources and establishing priorities.

•                    Ability to learn and support new systems and applications.

Experience with these Products:

•                    XenApp 6.5.

•                    McAfee ePO (VirusScan Enterprise, HIPS, Drive Encryption

•                    Mac Enterprise Management (DeployStudio, Munki, Centrify Management for Mac)

•                    Scripting languages (Powershell, Python, BASH)

•                    VMWare Horizon

•                    Microsoft Active Directory

•                    Microsoft Group Policy Management

•                    Microsoft MDOP components

•                    Microsoft Desktop Deployment Toolkit

•                    Microsoft SCCM or Altiris (Symantec Management Platform)

 Performance Metrics:

•                    Project schedules and timelines.

•                    Measurable success of software deployments and patching

•                    Closure of incidents and changes within SLA.


•                    Understanding of core IT service and support practices

•                    Strong written and verbal communication skills;

•                    Experience with each of the following preferred:

o        Windows OS (7 and 8)

o        Office 2010 and 2013

o        VMWare VSphere Administration

o        Windows Server and Active Directory

o        Symantec Management Platform 7

o        Citrix XenApp 6.5

o        Common scripting languages

o        IT Service Management Tools (HP Service Manager)

Years of Experience:

•                    5-7+ years  

Desired Qualifications

Formal Education:

•                    Bachelors degree (or in process) or equivalent real life experience

 Specialized Skills, Knowledge, Certifications, etc.

•                    MCP, MCDST, and other technical certifications