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Senior Engineering Manager - Customer Engineering in San Diego, CA at Spartan Resources, LLC

Date Posted: 3/1/2018

Job Snapshot

Job Description

Senior Engineering Manager – Customer EngineeringDirect HireSan Diego, CA DescriptionThe ideal candidate will work backwards from the customer to drive engineering changes to improve the cloudiness of the cloud experience and identify opportunities for automation and process improvements in the customer intake area.  Areas of impact could include determining measurable impact for database, DSA teams and process automation that applies horizontally to all Cloud environments (Data Center on premises, AWS, Azure, BaaS).   Lead a Team of Engineers responsible for hands-on developers and a Team of Cloud customer intake specialists who have oversight and support of ongoing Cloud services and on-boarding customers to Cloud services
 Continuously analyzes and grooms Cloud backlog for items that have the greatest customer impact across all platforms.  These items can come from the Customer intake specialists, customers or Cloud service teams to improve the customer cloud experience Build high performing teams by putting the right people in the right job at the right time and lead the team to embrace new ideas that produce outstanding results for our customers.  Inspire others through action by creating a spirit of collaboration.  Build and maintain strong cross-functional relationships / alignment with partners across the Product Development organization, SOM and within Cloud.   Opportunities will arise to work with UDA applications, database systems, and the entire cloud stack (infrastructure/network/storage/compute/security), along with public cloud environments – AWS/Azure.   Qualifications:
  • Bachelor's degree in Computer Science or related field 
  • Experience in Database or UDA development
  • Bring an Automation First attitude
  • Experience interfacing directly with end Customers 
  • 5+ years’ experience as an established technical leader of DevOps/Software Engineering teams 
  • Strong management skills, but also be able to dive into the details as needed 
  • Experience with Agile development and methodologies 
  • Experience hosting cloud services and able to translate business requirements into securely implemented capabilities in the cloud a plus
  • Ability to effectively communicate with all levels of the organization, both orally and written
  • Good understanding of agile principles, experienced in Agile practices in development and support
  • Experience with large scale distributed software systems
  • Experience with big data platform technologies, extensive knowledge of data integration, enterprise data warehouse, data lake and analytical ecosystem
  • Extensive experience and strong interest in automation and open source technology stack.


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