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Sr Business Analyst - Salesforce in Atlanta, GA at Spartan Resources, LLC

Date Posted: 2/10/2018

Job Snapshot

Job Description

Senior Business Analyst  SalesforceAtlanta, GADirect Hire The Sr. Business Analyst under limited direction acts as an intermediary between the business community and the technical community working with IT project teams and business clients to collect, clarify, and translate business requirements into documentation and conceptual design (using appropriate tools and models) from which applications and solutions are developed. 
 
Responsible for the overall coordination, consolidation and reconciliation of end to end requirements which requires building partnership with the business and IT to define and document the business goals for the purpose of IT projects and initiatives. Analyzes business and user needs, documents requirements and translates into system requirement specifications. Work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment. Serves as subject matter expert and application owner for global networking and scheduling applications. 
  • Lead the overall coordination, consolidation and reconciliation of end to end requirements gathering, analyzing, documenting, and managing changes) for moderate to complex projects.  Gains thorough understanding of project requirements, and acts as key liaison to business partners for on all project deliverables. 
  • Lead business requirements gathering and scope meetings with technical, business and client stakeholders to define the functional requirements for a project.  Acts as primary liaison to the business throughout the project lifecycle including facilitate planning discussions with technical, business and client stakeholders.
  • Partner with business and technology partners to understand, analyze, translate, document and communicate the business’ vision into functional needs and requirements for the implementation of business system solutions. 
  • Identify and document current and future business state through process models and use case definitions.   Discuss and negotiate approved business requirements and IT commitments and ensure business needs are met.  Ensure adjustments are documented and approved.
  • Coordinate business acceptance testing and business implementation validation, which may include assisting with writing test conditions, scripts, and/or scenarios and participation in testing.
  • Lead post-production discussions and is involved in all discussions involving functional gap analysis and remediation strategy.
  • Serve as primary contact in support escalation with the ability to problem solve and coordinate resolution with internal platform, network, application teams and vendor resources as necessary.
  • Coordinates the project resources to ensure that projects are delivered on time and within budget
  • Provides technical guidance and leadership to less-experienced individuals. Analyzes metrics to ensure for client satisfaction is achieved.
  • Monitor and evaluate the effectiveness of technology solutions, policies, practices and processes and establish metrics for released applications.
  • Prepare project status reports and communicate status to client and project team leads as needed.
  • Other duties as assigned
 REQUIRED EXPERIENCE
  • 4+ years of experience in a Business Analyst role.
  • Demonstrated experience and competency in eliciting system requirements and producing requirement artifacts (functional specifications, use cases, business process flows, data flows, story boards, etc.)
  • Demonstrated experience in acting as a liaison between IT and business stakeholders to enable project progression
  • Demonstrated experience with Salesforce configuration, implementation and administration.
  • Familiarity with Salesforce development.
  • Familiarity with resource scheduling applications.  
  • 4+ years of experience in MS SQL Server 2005+ environment(s).
  • Strong understanding of database relationships and ERDs
  • Broadcast industry experience 
     
REQUIRED SKILLS, EDUCATION AND/OR CERTIFICATIONS 
  • Ability to express business concepts effectively, both verbally and in writing
  • Excellent interpersonal, organizational and communication skills, with strong attention to details
  • Demonstrated ability to guide and influence others
  • Bachelor's degree in Computer Science or other technical field or equivalent work experience
     
PREFERRED SKILLS, EDUCATION, AND/OR CERTIFICATIONS 
  • Advanced training in project management methodologies, data modeling or other related IT disciplines that enhance the capabilities of the project team
  • Business Analysis (CCBA/CBAP) certification
 


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