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Sr. Desktop Engineer in Auburn Hills, MI at Spartan Resources, LLC

Date Posted: 2/23/2018

Job Snapshot

Job Description

Sr. Desktop Engineer

Auburn Hills, MI

3+ months (Potential to extend, potential to convert)


Primary Responsibilities Include:              

  • Work closely with other Desktop Engineers to manage the client environment in accordance with best practices
  • Continually strive for innovation and automation in the client environment.
  • Testing new hardware, software and operating systems for integration.
  • Perform Client Management tasks using the Symantec Management Platform (Altiris) 8.1 and SCCM 2012 R2.
  • Patching, Software Deployment, Inventory, Reporting, etc
    • Mac Enterprise deployment, configuration, and management
    • Group Policy administration
    • Manage and update Windows Deployment using the Microsoft Deployment Toolkit
    • Create and modify scripts using Powershell and VB Script
    • Vulnerability Management (identification, tracking, remediation, reporting)
    • Administration of VMWare Horizon Virtual Desktop Infrastructure
    • Creating and modifying pools, provisioning, and general management
      • Administration of McAfee ePolicy Orchestrator
      • Policies, event management, troubleshooting, etc
        • Administration of Citrix XenApp 7.6 environment.
        • Perform testing and system changes in accordance with the Change Management Policy.
        • Providing recommendations to improve the overall stability of the workstation environment.
        • 3rd Level technical support to resolve issues with client agents, software installations, etc.

 Knowledge and Skill Requirements

  • Responsibilities may require evening and weekend work in response to the needs of the systems being supported.
  • Familiarity with a range of systems including Windows, VMware, Active Directory, Group Policy, DNS.
  • Knowledge of scripting as it applies to workstation management.
  • Knowledge of computing and network hardware and peripheral equipment. Ability to communicate technical information to non-technical personnel.
  • Excellent troubleshooting, problem resolution and root cause analysis skills.
  • Skill in organizing resources and establishing priorities.
  • Ability to learn and support new systems and applications.

Job Requirements

Experience with these Products:

  • XenApp 6.5.
  • McAfee ePO (VirusScan Enterprise, HIPS, Drive Encryption
  • Mac Enterprise Management (DeployStudio, Munki, Centrify Management for Mac)
  • Scripting languages (Powershell, Python, BASH)
  • VMWare Horizon
  • Microsoft Active Directory
  • Microsoft Group Policy Management
  • Microsoft MDOP components
  • Microsoft Desktop Deployment Toolkit
  • Microsoft SCCM or Altiris (Symantec Management Platform)

Performance Metrics:

  • Project schedules and timelines.
  • Measurable success of software deployments and patching
  • Closure of incidents and changes within SLA.


  • Understanding of core IT service and support practices
  • Strong written and verbal communication skills;
  • Experience with each of the following preferred:
  • Windows OS (7 and 8)
  • Office 2010 and 2013
  • VMWare VSphere Administration
  • Windows Server and Active Directory
  • Symantec Management Platform 7
  • Citrix XenApp 6.5
  • Common scripting languages
  • IT Service Management Tools (HP Service Manager)

Years of Experience:

  • 5-7+ years  

Desired Qualifications

Formal Education:

  • Bachelors degree (or in process) or equivalent real life experience

 Specialized Skills, Knowledge, Certifications, etc.

  • MCP, MCDST, and other technical certifications