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Sr. Desktop Engineer in Auburn Hills, MI at Spartan Resources, LLC

Date Posted: 3/22/2018

Job Snapshot

Job Description

Sr. Desktop Engineer Auburn Hills, MI3+ months (Potential to extend, potential to convert)                Primary Responsibilities Include:               
  • Work closely with other Desktop Engineers to manage the client environment in accordance with best practices
  • Continually strive for innovation and automation in the client environment.
  • Testing new hardware, software and operating systems for integration. 
  • Perform Client Management tasks using the Symantec Management Platform (Altiris) 8.1 and SCCM 2012 R2.
    • Patching, Software Deployment, Inventory, Reporting, etc
  • Mac Enterprise deployment, configuration, and management
  • Group Policy administration
  • Manage and update Windows Deployment using the Microsoft Deployment Toolkit
  • Create and modify scripts using Powershell and VB Script
  • Vulnerability Management (identification, tracking, remediation, reporting)
  • Administration of VMWare Horizon Virtual Desktop Infrastructure
    • Creating and modifying pools, provisioning, and general management
  • Administration of McAfee ePolicy Orchestrator
    • Policies, event management, troubleshooting, etc
  • Administration of Citrix XenApp 7.6 environment. 
  • Perform testing and system changes in accordance with the Change Management Policy.
  • Providing recommendations to improve the overall stability of the workstation environment. 
  • 3rd Level technical support to resolve issues with client agents, software installations, etc.
  Knowledge and Skill Requirements
  • Responsibilities may require evening and weekend work in response to the needs of the systems being supported.
  • Familiarity with a range of systems including Windows, VMware, Active Directory, Group Policy, DNS. 
  • Knowledge of scripting as it applies to workstation management. 
  • Knowledge of computing and network hardware and peripheral equipment. Ability to communicate technical information to non-technical personnel.
  • Excellent troubleshooting, problem resolution and root cause analysis skills.
  • Skill in organizing resources and establishing priorities.
  • Ability to learn and support new systems and applications.
 Experience with these Products:
  • XenApp 6.5.
  • McAfee ePO (VirusScan Enterprise, HIPS, Drive Encryption
  • Mac Enterprise Management (DeployStudio, Munki, Centrify Management for Mac)
  • Scripting languages (Powershell, Python, BASH)
  • VMWare Horizon
  • Microsoft Active Directory
  • Microsoft Group Policy Management
  • Microsoft MDOP components
  • Microsoft Desktop Deployment Toolkit
  • Microsoft SCCM or Altiris (Symantec Management Platform)
  Performance Metrics: 
  • Project schedules and timelines.
  • Measurable success of software deployments and patching
  • Closure of incidents and changes within SLA.
 Education:
  • Understanding of core IT service and support practices
  • Strong written and verbal communication skills;
  • Experience with each of the following preferred:
    • Windows OS (7 and 8)
    • Office 2010 and 2013
    • VMWare VSphere Administration
    • Windows Server and Active Directory
    • Symantec Management Platform 7
    • Citrix XenApp 6.5
    • Common scripting languages
    • IT Service Management Tools (HP Service Manager)
 Years of Experience:
  • 5-7+ years  
 Desired Qualifications Formal Education:
  • Bachelors degree (or in process) or equivalent real life experience
  Specialized Skills, Knowledge, Certifications, etc. 
  • MCP, MCDST, and other technical certifications
 


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