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WDATP - Security Operations Analyst in Redmond, WA at Spartan Resources, LLC

Date Posted: 2/28/2018

Job Snapshot

Job Description

WDATP - Security Operations Analyst

Redmond, WA
4-6+ months (potential to extend longer-term and potential to convert to full-time)

The Security Operations Analyst vendor role is tasked with evaluating Windows Defender Advanced Threat Protection (WDATP) related events flagged for review by established strategies. This evaluation is performed with various validation tools, understanding and application of computer security topics and malware infections, and identification of new techniques to make quick decisions with a high rate of accuracy. The person in this role will contribute to the strategic development of a new pilot program aimed at further enhancing the world class experience for WDATP customers. The Security Operations Analyst is expected to adhere to numerous Key Performance Indicators to ensure decisions are made balancing factors such as risk tolerance and customer experience. Another responsibility of this role is to help train machine learning models by labeling transactions, queries, or other entity pairings.

Job Requirements

Operations Analyst’s key responsibilities:

•          Apply business knowledge, awareness of known attacker techniques, and use of Excel and various validation tools to provide alert determinations (TP/FP) on WDATP customer alerts;

•          Identification and escalation of novel testing approaches;

•          Raise team awareness on testing trends, including syncs with SMEs on current patterns;

•          Propose process enhancements and improved tool functionality;

•          Work with Customer Support to resolve escalations;

•          Adhere to platform KPIs related to accuracy, decision time, and productivity Knowledge, experience, and behaviors

•          Ability to deal comfortably with daily recurring tasks

•          Desire to proactively uncover new attack patterns

•          Willingness to raise awareness of patterns, including presentations

•          Excellent spoken and written English